After-sales service
- Qingzhou Suba Machinery Co., Ltd. offers 24-hour online service and prompt problem-solving solutions.
- The company offers installation, commissioning, personnel training, and after-sales engineers can provide overseas services.
- According to the customer's requirements, provide technical guidance on usage and other aspects; Ensure the supply of spare parts for maintenance.
- The PCC remote control system enables our engineers to solve problems remotely and quickly even if they are in China, with the customer's permission.
- Handle customer complaints and opinions in a timely manner and answer customers' inquiries. At the same time, collect customers' opinions on product usage through various means and study and improve in real time based on the feedback.